Lacey is the glue that holds the office together. A jack of all trades, she oversees Customer Service, Compliance, and Scheduling; but that’s just the beginning. Along with her managerial duties, she provides lunchtime health shake delivery and acts as a babysitter for the account reps. While the line outside of her office looks like a Black Friday mob in pursuit of the next Furby, she takes it all in stride with a smile on her face and provides answers, with a side of comedy, to those in need.
Lacey spends the majority of her spare time shopping for the perfect high heel to wear during her pop-a-shot competitions. As a self-proclaimed pop-a-shot world champion, she is proven as the office champion. While that is quite a feat, her biggest accomplishment took place in college, where she successfully beat Super Mario Brothers using only one man, without warping. That’s Hall of Fame material. Not to overshadow her pop-a-shot and Mario Brother skills, Lacey’s real skills are highlighted in her abilities to get her daughters back-and-forth between softball, soccer, and cheer, while donating her time to her church and making people laugh.
With a throwback nickname of “Leroy” you would think Ryan is not with the times, but that is the exact opposite. Knowing all things digital, Ryan has spent the last 12 years bouncing from customer service to SEO, product development to email marketing, and landing in web development. While many of you struggle to keep your inboxes clean, Ryan has sent over 1 billion emails in the past eight years.
Ryan can often be found slumped over a garbage can near the Tea Cups at Disneyland. He claims you haven’t lived until you’ve had the fried chicken at the magical place known as the Plaza Inn on Disneyland’s Main Street near the roundabout. One skill Ryan possesses that is often overlooked is the ability to hear a line from the sitcom Friends and name the season and episode in which it took place.
When not behind the computer or reciting lines from Chandler Bing, Ryan spends much of his time with his family and serving his church where he currently works with youth groups, spending his time planning and serving at youth dances and summer camps.
Mellisa is a superhero. She’s not the kind of superhero who gets her power from a crackerjack box, but more like Superman, she was born with it. Her superpower is her brain, which functions on a different level and speed, often leaving normal humans in a state of confusion while she battles business issues and finds solutions. When Mellisa gives people the download of a work issue, they often stare at the wall wondering what just took place with an overwhelming feeling that they might have blacked out.
When she’s not putting out fires, you might find Mellisa painting Van Gogh-like wall art, capturing the perfect still shot like Ansel Adams, or spiking a volleyball in the faces of opponents with the power of Misty May-Treanor. Mellisa likes to point out that she has survived eight days in the Boundary Waters living off the land, backpacking for days, drinking lake water, catching dinner and wearing bug nets to avoid being eaten alive by 28 species of mosquitos…..all of this while she challenges your toughness by forcing you to select a black jelly bean out of her candy jar, which could either taste of licorice or skunk spray.
During the summer months Kyle can be found in the front row at Kauffman Stadium consuming a nacho helmet, holding a banner and praying he will be on TV. At the ripe age of 41 he claims he can still play centerfield in the Majors and can throw a baseball over the mountains like Uncle Rico from the movie Napoleon Dynamite, which is quite an accomplishment considering he lives in Missouri. The rest of his time is spent perfecting the selfie and seeing how many likes he can get on Facebook. His record is 604.
In the office, Kyle continues his social media journey. The only difference is he is branding the company, rather than himself. He also finds himself building the occasional website. If you look around the Paradigm website you will see Kyle’s thumbprint on every page.
Kyle has spent many years volunteering his time to the town he grew up in. Coaching various youth sports and acting as President of his local town’s parks and recreation department are just a couple of the things he has done to give back. Although there is not a playground set or local park named in his honor for his time served in his community, Kyle is proud to say he was voted Time Magazine Person of the Year in 2006. Look it up!
As a Customer Service Rep, Kendyl spends much of her day keeping people in line, scheduling appointments for the Account Reps and making sure we and our clients are all on the same page. Kendyl is continuously on high alert, unknowingly providing office security to those around her with an uncanny ability to simultaneously work the phones and hear every door in the office open, prompting her to pop her head up from behind her cubicle like a game of Wac-A-Mole. She has been given the name “Prairie Dog” for this particular set of skills.
Along with snowboarding and trips to the lake, Kendyl cherishes her time with her cats Stache and Muffet. As an avid cat lover, she plans to one day run a kitty farm and provide the world with an endless supply of cat memes searchable on Google.
While much of Kendyl’s time away from work involves winning hula hoop contests and shopping for leopard print (again with the cats), she also works with her three sisters organizing an annual golf tournament in her mother’s name with the proceeds going to the Carcinoid Cancer Foundation.